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Tag Archive: customer service

Introducing Cotton Babies Live Chat!
October 31, 2016 8:00 am | by

We realize there are going to be a lot of questions along your cloth diapering journey, and we’re always here to help! Our customer service team is an AMAZING resource. They truly care and will take the time to chat with each and every one of our customers to help them be successful through their cloth diapering experience. Our team is available to chat Monday through Saturday, from 10 a.m. to 6 p.m. CST. You can reach them by phone at 314-892-1855 or via email at contactus@cottonbabies.com. And that’s not all! We’ve recently provided the opportunity for our customers to reach our team while they shop on our website

 
Cotton Babies Easter Holiday Hours
March 28, 2013 9:45 am | by

The Cotton Babies warehouse, which includes the shipping, wholesale and customer service departments, will be closed Friday, March 29, in honor of Good Friday. Offices will reopen at 9 a.m. Monday, April 1, 2013. All customer service phone calls and e-mails will be returned in the order they were received when our office re-open. Orders placed after 1 p.m. Central time Thursday, March 28th, will begin shipping in the order they were received on Monday, April 1st. Our St. Louis, MO and Vancouver, WA retail stores will also be closed on Friday, March 29. Regular business hours will resume at

 
Cotton Babies Inventory and Holiday Hours
June 29, 2012 9:20 am | by

The Cotton Babies warehouse, which includes the shipping, wholesale and customer service departments, will be closed Monday, July 2, for inventory and Wednesday, July 4, in honor of Independence Day. Offices will reopen at 9 a.m. Tuesday, July 3 and Thursday, July 5, 2012. All customer service phone calls and e-mails will be returned in the order they were received when our office re-open. Orders placed after 1 p.m. Central time Friday, June 29, 2012 will begin shipping in the order they were received on Tuesday, July 3, 2012. Our St. Louis, MO and Vancouver, WA retail stores will also