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Are we a big company?
September 25, 2009 11:50 am | by

I read an awesome blog post last night from a Cotton Babies customer. Autumn Beck runs “All About Cloth Diapers“. Here is a quote from what she wrote here:

 

Okay, I’ve always been honest with y’all so I won’t hold back. When I first started cloth diapering I strongly disliked all things made by Cotton Babies. I know, terrible, isn’t it?!

You want to know what’s worse? I had never even tried one of their products. I completely made some crazy assumption that it was “big business” with no family behind it. Um…I couldn’t have been more wrong.

Cotton Babies is family. I shamefully must admit that I don’t know the whole story of how Jimmy and Jenn started out but I did learn a little from their latest press release. Since most of you didn’t receive their release I am going to share it with you here. I look forward to trying out one or both of these when they release! [snip — read the rest on her blog]

 

Autumn, I can’t put into words how much this meant to me when I found it yesterday (a gift from the great Google). It made me laugh that you thought we were big business. When I think big business, I’m picturing conference rooms full of men in suits. We couldn’t be further from “big business” in the way that we have built Cotton Babies. I’m writing this in my pajamas at my kitchen table. I haven’t put on a suit in over a year. The business has just kept growing and we’ve been running along behind it trying to keep up! Like everything, we have had our ups and down. We’ve had our huge successes (thank you, bumGenius!) and we’re off to figure out how to scale up production magically overnight – over and over again. Then two weeks later, someone is furious (because like all humans, we occasionally fail spectacularly) and rightfully blogging about their rage. Then we’re off to go clean up the mess. Most days are great though. And yesterday was awesome. This journey has been worth it. Today, Cotton Babies is feeding hundreds of families worldwide – not just my own. Tens of thousands of babies are wearing cloth diapers today who would still be wearing disposables otherwise. It’s been a learning journey – sometimes because of people who misunderstand us. But, I wouldn’t change a thing. I’m so grateful for people like you who help me remember why.

So, all that said, thank you! I might just have someone slip you a Flip & an Econobum when they start shipping… (KC, you’re on that, right?)

Thanks for reading my blog.

About the Author

Jenn is the founder of Cotton Babies & creator of bumGenius, Flip, and Econobum, worldwide leading cloth diaper brands. She has four children (Andrew, Oscar, Elsie and Louis) and holds an MBA from Washington University. When she's not working full time, she enjoys teaching business leaders how to implement sustainable economic & social change.

Comments

8 Comments

  • Anonymous said...
    November 17, 2009 at 6:37 pm

    What a great product the FLIP diapering system is! Any thoughts about producing a kit in gender neutral colors like butternut, white or ribbit??? Hopefully soon!

  • Autumn Beck said...
    October 25, 2009 at 11:29 pm

    Someone should have slipped me a link to this post!

    The favorite part of my blogging is being able to see how God blesses families through something like cloth diapers!

    I am glad that my post brought a giggle to your day 🙂

    oh and feel free to “slip” another Flip or even the Econobums my way *big big grin*

  • Stacey said...
    October 19, 2009 at 3:22 pm

    I thought that was a great post by Autumn as well.

  • Jen said...
    October 2, 2009 at 9:11 am

    I just found your blog this morning. I own 24 bumgenius and love them. I actually blog myself and did a cloth diapering 101 with your diapers. Feel free to check it out and use it if you would like. http://cavanjenleah.blogspot.com/2009/09/cloth-diapering-101.html

  • Lil Mouse said...
    September 29, 2009 at 12:39 pm

    I want to give you kudos again for great customer service. I ordered a product from another company and when I was dissatisfied they basically didn’t want to hear about it. They wouldn’t pay shipping back on an unused and unwanted product or basically work with me in any way. I’ve never had that issue with your company and I’m thrilled.

  • Alison said...
    September 26, 2009 at 9:42 am

    Your produts are what made me take the dive into cloth in the first place. If it weren’t for the bg 3.0 I would have never done it bc I was intimidated. I since have become a little more daring and use pf most of the days. (it is easier to do laundry with two in cloth for me) But as soon as we leave the hose right back to the good old fashioned BG!! They are much easier then pf and sposies!!!! I can not wait to get the organics!!!! I love all the options you have at your store and you support all different products not just your own. The only problem that I have with your company is that you made me addicted to your site and cloth diapering LOL!!!

  • Idyllic Youth said...
    September 25, 2009 at 2:09 pm

    I don’t own any cotton babies products either, but I am still grateful for you all being out there doing what you do. I agree with the person in the post that says, “Tens of thousands of babies are wearing cloth diapers today who would still be wearing disposables otherwise.” Anyone that is helping our world by providing a much needed product and service is wonderful. I love keeping up with your blogs and I share info about your new products with all my fellow moms on facebook. Just because I couldn’t afford your product when I needed to purchase and ended up with something else doesn’t mean I don’t respect your company. I DO! I LOVE YOU GUYS! Keep up the good work and thanks for making cloth diapering an option for those who otherwise might not consider it.

  • KC said...
    September 25, 2009 at 1:38 pm

    Certainly 😉

    And for the record – Cotton Babies is decidedly NOT “big business”…and I soooooo love that! We are family, we are friends, we all band together to get the job done…and it is great! Oh and we tend to laugh a LOT 🙂